No Hot Water: A Checklist Before You Call
Some no-hot-water calls end with a breaker being reset. It is worth five minutes of checking before anyone drives out, and we will happily walk you through it on the phone.
Electric heaters: the reset button
There is a red high-limit reset behind an access panel on the upper thermostat. If it has tripped, press it. If it trips again within a day, something is genuinely failing and needs diagnosis, not repeated resets.
Check the breaker too, and note that a breaker can fail in a position that looks like it is on.
Gas heaters: the pilot and the thermocouple
If the pilot is out, relight it following the instructions on the tank. If it lights and dies within a minute, the thermocouple is the usual culprit and it is an inexpensive part.
If you smell gas at any point, stop, leave the building and call the gas utility from outside.
Check the shut-off valves
The cold inlet valve at the top of the heater sometimes gets closed during other work. If the tank cannot fill, it cannot deliver.
Is it really the heater?
If hot water works in the kitchen but not the shower, the problem is the shower valve, not the heater. Checking a second fixture tells you which repair you actually need.
When to stop and book
Water around the base of the tank, a burner that will not stay lit after a new thermocouple, repeated breaker trips, or a tank over twelve years old. At that point the checklist is done and it needs someone standing in front of it.
Water moving right now? Shut the main off first, then call (888) 809-6756. Dispatch is live open 24 hours, 7 days a week across every Florida city.