Plumbing Questions, Answered

Yes. Our dispatch line is staffed 24 hours a day, 365 days a year, including holidays.

Yes, we take calls 24 hours a day and dispatch plumbers at night, on weekends and on holidays.

Corrosion, high water pressure, shifting soil, tree roots and aging galvanized or polybutylene pipe are the most common causes here.

We use acoustic listening equipment, thermal imaging and pressure testing to find leaks without tearing open walls.

Tree roots, grease buildup, collapsed pipes, flushed wipes and heavy rain overwhelming the municipal system.

Turn off the shut-off valve behind the toilet, then lift the float in the tank to stop water flow.

Common causes are a tripped breaker, failed heating element, extinguished pilot light or a faulty gas valve.

We recommend against it. It can damage pipes and rarely removes the whole clog.

Leave immediately, do not flip switches, and call 911 or your gas company from outside. Then call us for the repair.

Yes. North and Central Florida see hard freezes most winters, and exposed pipes in unheated garages, attics and outdoor spigots are at risk.

We do our best to fit every same-day request and will tell you honestly when the earliest slot is.

Most homes benefit from a professional drain cleaning every one to two years.

Yes when done by trained technicians who inspect first. It is safe for PVC, cast iron and clay in good condition.

A camera inspection is the only way to be sure. Warning signs include backups, yard odors and sinking soil.

Cast iron lasts 50 to 75 years; Orangeburg often fails within 30 to 50 years. Many Florida homes from the 1960s and 70s are due.

Epoxy liners are rated for 50 years or more.

Absolutely. A sewer replacement can cost as much as a new roof, and a camera inspection finds problems a home inspector cannot.

Sediment on the bottom of the tank traps water that boils and pops. Flushing the tank usually fixes it.

Pricing depends on size, fuel type and location. We give a firm quote before starting.

A family of four typically needs a 50 gallon tank or a tankless unit rated around 8 to 9 GPM.

For most Florida homes, yes. They last twice as long as tanks and cut water heating costs by 20 to 30%.

Modern equipment locates most leaks within a few inches.

We can patch it, but polybutylene fails repeatedly and we recommend repiping.

Homeowners are responsible from the meter to the house. The utility owns the meter and everything before it.

A leak in the water pipes that run beneath your home's concrete foundation.

One to three days for most homes. Water is off only during working hours.

A worn flapper or a faulty fill valve is almost always the cause.

We can supply and install, or install one you have purchased.

Cartridge and seal repairs are inexpensive; older or discontinued faucets are usually better replaced.

The motor is running but the flywheel is jammed. Do not keep running it.

A worn cartridge or seat inside the valve.

Homes in low-lying areas, with basements or below-grade bathrooms often do.

Most of Florida ranges from hard to very hard due to limestone aquifers.

A valve that keeps contaminated water from flowing back into the public supply.

Yes, we run underground and above-ground gas lines for outdoor appliances.

Supply pipes, drains, fixtures, water heater, pressure, valves and visible leaks.

Yes, with priority scheduling and documentation for your records.

Yes, and we coordinate with HOAs when required.